24/7 Global Service Desk Β· +91 40 4040 4040 Support PortalCareersContact
Careers

Do the best work of your career

350+ certified consultants, zero bench politics. At SMAITS you go deep on one platform that's going everywhere β€” with funded certifications, honest managers and a ladder that rewards depth as much as management.

Why SMAITS

What we promise you

πŸ“š

120 Learning Hours / Year

Funded, on the clock, with every ServiceNow certification exam paid β€” mainline and micro-certs alike.

πŸͺœ

Dual Career Ladder

The architect track pays like the management track. CTA is a destination here, not a detour.

πŸ₯

Family-First Benefits

Comprehensive medical for family including parents, 26-week parental leave, and mental-health support that's actually used.

🌏

Global Mobility

12 delivery centers, transparent internal transfers, and international rotations after two years.

πŸ•

Sane On-Call

Follow-the-sun AMS coverage means nights are the exception, compensated, and never a lifestyle.

πŸ“ˆ

Profit Share

Every employee, every level, shares in annual profits. When clients renew, you feel it.

Open positions

Find your team

πŸ’Ό

Senior ServiceNow Developer

Engineering Β· Hyderabad / Hybrid β€” Build ITSM, HRSD and custom App Engine solutions. 4+ yrs on-platform, CSA + CAD expected.

β†’
πŸ’Ό

ServiceNow Technical Architect

Engineering Β· Bengaluru / Hybrid β€” Own solution architecture across multi-workflow programs. CTA or CTA-track, CSDM fluency required.

β†’
πŸ’Ό

ITOM Consultant (Discovery & Service Mapping)

Engineering Β· Pune / Hybrid β€” Deploy Discovery, tune IRE, map services. MID Server depth and monitoring-tool integration experience.

β†’
πŸ’Ό

Integration Engineer β€” IntegrationHub

Engineering Β· Remote (India) β€” Design spokes and API integrations across enterprise stacks. REST fluency; SAP or Salesforce spoke experience a plus.

β†’
πŸ’Ό

HRSD Business Analyst

Consulting Β· Hyderabad / Hybrid β€” Translate employee journeys into platform design. HR domain empathy + CIS-HRSD preferred.

β†’
πŸ’Ό

Engagement Manager β€” ServiceNow Programs

Consulting Β· Chennai / Hybrid β€” Run multi-squad implementations with demo-every-Friday discipline. Delivery scars required.

β†’
πŸ’Ό

AMS Platform Engineer (24/7 rotation)

Operations Β· Manila / On-site β€” Operate 60+ client instances: incidents, enhancements, upgrade support. CSA required, follow-the-sun shifts.

β†’
πŸ’Ό

Upgrade Factory Lead

Operations Β· Hyderabad / Hybrid β€” Own ATF strategy and release cycles across managed instances. Automation mindset over heroics.

β†’
Hiring process

Four steps, two weeks, no ghosting

Apply

A resume and, if you like, a note about platform work you're proud of. No cover-letter theater.

Technical Conversation

90 minutes with engineers from the actual team β€” real instance scenarios, no riddles, no whiteboard hazing.

Deep Dive

A paid exercise scoped to 3 hours max β€” a config review or design task β€” reviewed with you, not at you.

Offer

Decision within 5 days of your final round, with written feedback either way. We mean the either way.

Don’t see your role?

Exceptional platform people don't always fit open boxes. Write to careers@smaits.tech and tell us what you'd build here.

Email Your Profile